Cancelling an event

Sometimes you need to cancel an event. Here's how to do it and what happens next.

How to cancel

1. Go to your host dashboard > Events
2. Click on the event you want to cancel
3. Click Cancel Event
4. Confirm the cancellation

What happens when you cancel

Attendees are notified

All attendees receive an email letting them know the event has been cancelled.

Paid tickets are refunded

If your event had paid tickets:

• All payments are automatically refunded
• Refunds go back to the original payment method
• This typically takes 5-10 business days to appear

The event is hidden

Cancelled events no longer appear on:

• Your club page
• The events listing
• Search results

Before you cancel

Consider these alternatives:

• Reschedule - Edit the event date instead of cancelling
• Reduce capacity - If you can't handle the numbers, reduce spots
• Send a message - Let attendees know about changes

Can I un-cancel an event?

No, cancellation is permanent. If your plans change, you'll need to create a new event.

Refund questions

For more details on how refunds work, see Refunding tickets.

Next steps

• Refunding tickets - Manual refund process
• Creating an event - Start fresh with a new event