Cancelling an event

How to cancel

1. Go to Events in your host dashboard
2. Open the event's … menu and choose Cancel event. Or click the event and use Cancel event at the bottom of its Settings tab.
3. Add a reason for cancellation if you like, then confirm

The dialog shows how many paid tickets will be refunded before you confirm.

Cancel event is available on upcoming published events. A draft has Delete draft instead.

What happens when you cancel

• Attendees are emailed that the event is cancelled. Your reason is included if you gave one.
• Paid tickets are refunded automatically to the original payment method. Refunds usually take 5-10 business days to appear.
• The event is removed from your club page and from Weeknights listings.

Before you cancel

If only the date, time or place is the problem, change it instead: choose Edit event in the event's … menu, make the change and click Save changes. Guests with a ticket are told about the change automatically.

For anything else your guests should know, like a new meeting point, send them a message. See Messaging your guests.

Can I undo a cancellation?

No. Cancelling is permanent. If your plans change, create a new event, or use Duplicate on a past event to start from a copy.