Managing your guest list

Your event's page

Go to Events in your host dashboard and click an event. Everything about it lives on its page, in tabs:

• Overview: what needs you, how it's selling, and quick actions to Invite guests, Message guests and Share event
• Guests: everyone with a confirmed ticket
• Requests: people waiting for your approval, when the event uses approval mode
• Waitlist: people waiting for a spot, when the event is full. See Waitlists.
• Invited: people you invited who haven't booked yet
• Insights: visits, ticket clicks and bookings for this event

Tabs only show when there's something in them.

What needs you

At the top of Overview, a short list shows anything waiting on you, like requests to review or people on the waitlist. Click a row to go straight there.

When an event is nearly full, Add spots lets you raise the capacity. If people are waiting, the first ones in line get an email that a spot opened up.

Each guest

Every row on the Guests tab shows the person's name, email and when they booked, or when they checked in, plus the price they paid. A badge shows when one booking covers several tickets, for example "3 tickets". When the person named who they are bringing, you see them too, for example "With Noor Visser, Tom de Wit".

Search finds people by name or email, including the friends someone booked for.

Tap a row to check someone in, or tap again to undo. For the door, use Door view or Scan. See Checking in attendees.

Adding someone yourself

Sold tickets elsewhere, or want to add a co-host? Click Add attendee and enter their name, and their email if you have it. With an email they get an invite. They count towards your capacity and show an Added by you badge. You can take them off the list again from the row's menu with Remove.

If the event is full, the same dialog lets you increase the capacity first.

Row menu

Open the menu on a row to:

• Copy email
• Refund ticket for a paid ticket, or Cancel ticket for a free one. See Refunding tickets.
• Remove someone you added yourself

Exporting your guest list

Click Export CSV to download the list as a spreadsheet. It includes each guest's name, email, number of tickets, the names and emails of anyone they booked for, how they booked, status, check-in, price, registration date and answers to your booking questions.

Getting in touch with guests

Use Message guests on the event's Overview to email everyone going, or everyone on the waitlist. See Messaging your guests.