Setting up Stripe

Weeknights uses Stripe to take card payments and pay you out. You need it to sell paid tickets. Free events work without it.

Connecting Stripe

1. Click Payments in your host dashboard sidebar
2. Under Stripe account, choose your Account type:
   • Individual: you only need personal ID
   • Business: you need your company registration details
3. Click Connect Stripe
4. Finish the setup on Stripe and you are sent back to Weeknights

Stripe asks for your name, address and date of birth, your bank account for payouts, and sometimes a photo ID. You only do this once.

After connecting

The Stripe account card shows Connected, and whether Charges and Payouts are enabled. Use Open Stripe dashboard to see transactions or change your bank details.

Money from ticket sales is paid out to your bank 48 hours after each event ends. See Payouts and fees.

If setup isn't finished

• Continue setup takes you back to Stripe to finish where you left off
• Start over clears the setup so you can choose a different account type

If Stripe needs more details, a notice on the Payments page says so. Until your details are complete, money from your events is held.

Troubleshooting

Stripe asks for more documents Open your Stripe dashboard and complete the requirements it lists.

A payout couldn't be sent Check the bank account in your Stripe dashboard. Once it is fixed, the payout is sent again automatically.