Ticket requests and approvals

Some hosts review who is coming before confirming spots. Here is what to expect.

Requesting a spot

1. On the event page, click Request Ticket
2. Choose how many tickets and answer any questions the host has added
3. On paid events, add a card, Apple Pay or Google Pay
4. Click Request to book

When you're charged

On paid events your card is reserved for the amount when you request, but nothing is charged. You're only charged if the host approves you. If they decline, or you cancel, the reservation is released.

Your bank may show the reserved amount as pending until then. iDEAL can't reserve an amount, so it isn't offered on requests.

While you wait

Your request is under Pending Requests on your tickets page. You get an email when the host decides.

Changed your mind? Open the ticket and click Cancel request.

When you're approved

• Free events: you are confirmed straight away
• Paid events: your card is charged and your spot is confirmed. You get an email with your ticket.

Payment deadlines

Sometimes we can't charge your card when the host approves, for example if they took more than a week to decide or your bank declined. You then get a link to pay instead. Requests made in the Weeknights app also pay with a link once approved.

You get up to 48 hours to pay, but not past the event start. If you are approved close to the event the deadline is shorter, and approvals on the day of the event always get at least 2 hours.

Your ticket shows the deadline and a Pay now button. With less than 24 hours left you get a reminder email.

If the deadline passes, the request expires and the spot goes to someone else. You can request again if there is still space.

If your request is declined

You get an email, sometimes with a note from the host. Nothing is charged, and any reserved amount is released.