Waitlists for your events

Last updated 21 August 2026

When your event sells out, a waitlist opens automatically - no setup needed.

How it works

  1. Your event reaches capacity and shows as sold out
  2. People can click Join Waitlist on the event page, each for one ticket
  3. When a spot frees up - a refund, a cancellation, or an approved request that wasn't paid in time - the first person in line is emailed automatically
  4. They book normally through the event page; the spot is first come, first served

Viewing your waitlist

  1. Go to your host dashboard > Events
  2. Open your event and choose Waitlist

You'll see two lists:

  • On waitlist - everyone in line, in order, with their name, email, and when they joined
  • Offered a spot - people who were emailed when a spot opened, with a Booked or Not booked yet status

The waitlist runs itself - there are no host actions to take. If you want to guarantee someone a spot, you can add them manually from the Attendees page instead.

Freeing up spots

Anything that releases a confirmed spot triggers the next waitlist email automatically:

  • You refund or cancel a ticket
  • An attendee cancels a pending request
  • An approved request expires unpaid

Next steps

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